Vicky Simmance

Vicky is an operations and project mangement geek! She has been working as an Operations Director in digital marketing agencies since 2017, and is a PRINCE2 and is PRINCE2 Agile qualified practitioner. A core accountability of her role has always been to help digital marketing teams deliver work on time, to spec and to a high standard, hence she has a particular passion for talking about how different operational and project management processes can be implemented to optimise delivery, maximise efficiency & profitability, and maintain traction & accountabiity. Furthermore, prior to working in this industry Vicky was a Research Director specialising in customer satifaction measurement, hence she also enjoys speaking about how this can be used within digital marketing teams and with clients to maintain positive relationships and identify ongoing opportunities for improvement!